FAQs

Authenticity

We guarantee the authenticity of all of our designer items. Each item is thoroughly checked and authenticated by our expert team.

Where do you ship?

We ship worldwide.

How long does shipping take?

Orders will be dispatched every 1-3 days

UK postage - 1-3 working days 

EU postage - 4-7 working days

Outside EU postage - 7-10 working days

Please note, shipping times may vary due to other factors outside of our control.

Do you offer professional rentals?

Our pieces are available to rent for industry professionals. Please email shopvivalstudios@gmail.com to enquire.

Can I purchase a gift voucher?

Yes, you can purchase gift vouchers here.

How do i know the condition of an item?

Items are put into one of four categories,

Brand new: The item has been unworn, there are no flaws.

Excellent: Item shows no/minimal signs of wear.

Shows light signs of wear: Item may have some minor flaws and a few general signs of wear.

Fair: Item shows signs of wear. There may be faults (will be noted in description).